- September 22, 2024
- IshanBajpai
- 0 Comments
What is your product complaints policy?
For workmanship-related complaints, please contact us via email within 2 weeks after the delivery of the goods. Complaints made after this period will not be entertained. THE PROCESS: Email photos showing the chief complaint/s within 14 days of receipt to Info@sishtu.com We will review the following: Photos, profile, and originally submitted order details, quality paper/production […]
- September 22, 2024
- IshanBajpai
- 0 Comments
I would like to make a return. What do I do?
Since all our tailored garments are made to order they cannot be sold to anyone else and cannot be returned. If it is your first order you can use our fit guarantee. Please send a couple of pictures of yourself wearing the garment (front and back) to our customer services department. Stand straight with your […]
- September 22, 2024
- IshanBajpai
- 0 Comments
My garment does not fit. What should I do?
Please wash the garment first in accordance with the instructions given. We add a certain amount of fabric during production to adjust for the shrinkage that occurs during the first few washes. If you have ordered for the first time or with new or amended measurements, please send us some pictures of you wearing the […]
- September 22, 2024
- IshanBajpai
- 0 Comments
I opened my package and my garment has some stains on it. What do I do?
It can sometimes happen that the tailor’s chalk is left on the garment and, in some cases, patterns from the ironing process. Please wash the garment once according to the instructions provided, without using any extra treatment or bleach. Should there still be a stain afterward, please send a photo of it to us so […]
- September 22, 2024
- IshanBajpai
- 0 Comments
Where are your custom-made garments produced?
All our services are made in-house at Sishtu warehouse. Unlike many online custom tailors, we own our factory and have control of your order from initial order placement through fabric stock, cutting, manufacturing, quality control, dispatch, and customer support. This allows us to create great quality garments at low prices by cutting out the middlemen […]
- September 22, 2024
- IshanBajpai
- 0 Comments
What is your returns policy?
In the unlikely event that you are not satisfied with your custom-tailored garments from Sishtu due to the fit, quality, fabric issue, etc, please contact us at Info@sishtu.com We will evaluate the issue on a case per case basis. The general principles are: If we were not able to follow the clothing measurements you entered, […]