Refund, alteration, and cancellation policy
Cancellation: We’re entitled to cancel the any bookings if there is any undesirable event happens. We will inform you through notification if this ever happens.
The customer has rights to cancel the services at any time before picking the fabrics from the customer’s place.
Refund: For tailoring, as it is fully tailored to your body shape with provided information and you only, return and refund are not accepted generally. Please check our alteration conditions for putting the garments in the right fits.
Alteration: Please note that any request for alteration or stitching quality issue will only be entertained within 4 days of receiving the order. Beyond this point, no request will be taken into consideration “spam”.
Free Alteration will be booked only after full payment of the order or after successful delivery with full payment.
Free Alterations policy:
I. Basic and permissible size and measurement alterations in the stitched service by Sishtu.
II. Style, Design or different pattern changes will not be permissible under these at any time.
III. All such applications ‘Free alteration’ will be complimentary, only if the customer book the services which is completed and delivered.
IV. Sishtu will not be responsible for any refunds for any order, once Sishtu alters a garment.
V. Sishtu will not be responsible for any financial, monetary, or other losses or issues faced by the customer if Sishtu does not fulfill these terms